Terms & Conditions


Terms & Conditions For Use Of TheCryptoAgent.com

The following terminology applies to these Terms and Conditions of Use (our “Terms”), the Privacy and Transparency Statement, and any and all other agreements between you and us: “Client,” “Customer,” “User,” “You,” and “Your” refers to you, the person accessing TheCryptoAgent.com and accepting our Terms & Conditions. “The Company,” “The Crypto Agent,” “Ourselves,” “Website,” “We,” and “Us” collectively refers to the Internet website TheCryptoAgent.com and to its owners, operators, employees, directors, officers, employees, agents, insurers, suppliers, and attorneys. “Party” refers to either you or us. In these Terms & Conditions, unless otherwise specified, words importing the singular include the plural and vice versa and words importing gender include all genders. “Digital Asset,” “Asset,” “Coin,” “Cryptocurrency,” "Crypto Coins", “Good,” “Ledger Entry,” "Bitcoin", “Altcoin,” and “Token” refer to blockchain-based software ledger data entries.

By using this Website, you represent and warrant that you are:

  • At least 18 years old and have full capacity to contract under all applicable laws
  • Only transacting on TheCryptoAgent.com.au with legally obtained funds that belong to you
  • Not furthering, performing, undertaking, engaging in, aiding, or abetting any unlawful activity through your relationship with us or through your use of TheCryptoAgent.com.au
  • Comply with and obey all applicable laws

We reserve the right to terminate your access to TheCryptoAgent.com.au for any reason, including but not limited to breaches of our Terms & Conditions at our sole and absolute discretion. Use of TheCryptoAgent.com.au is void where prohibited by applicable local laws

1. Terms

By accessing the website, you agree to be bound by our Terms & Conditions, all applicable laws and regulations, and you agree that you are responsible for compliance with—and that you are compliant with—applicable law. If you do not agree with any of our Terms & Conditions, you are prohibited from using or accessing the Website; your only recourse is to stop using the Website. Any use of the Website is your deemed acceptance of our Terms & Conditions as they may be modified and amended from time to time. The materials contained in this Website are protected by applicable copyright and trademark laws and treaties. You should check back often in case our Terms & Conditions undergo changes.

By accepting our Terms & Conditions, you expressly allow us to export data outside of the jurisdiction in which you reside or are located when you access TheCryptoAgent.com

2. Limitations

Use of TheCryptoAgent.com.au may carry financial risk, and is to be used as an experimental software utility only.

In no event shall TheCryptoAgent.com.au be liable or responsible for any damages, claims, applications, losses, injuries, delays, accidents, costs, business interruption costs, or other expenses (including, without limitation, attorneys’ fees or the costs of any claim or suit), nor for any incidental, direct, indirect, general, special, punitive, exemplary, or consequential damages, loss of goodwill or business profits, loss of cryptocurrency or digital assets, work stoppage, data loss, computer failure or malfunction, or any other commercial or other losses directly or indirectly arising out of or related to: Our Terms& Conditions, Privacy & Transparency Statement, any service of TheCryptoAgent.com.au the use of TheCryptoAgent.com.au; any use of your digital assets or cryptocurrency on TheCryptoAgent.com.au by any other party not authorized by you (collectively, all of the foregoing items shall be referred to herein as “Losses”). TheCryptoAgent.com.au is hereby released by you from liability for any and all Losses. We disclaim any and all warranties or guarantees, including any warranty of merchantability and warranty of fitness for any particular purpose. The foregoing limitations of liability shall apply whether the alleged liability or Losses are based on contract, negligence, tort, strict liability, or any other basis, even if TheCryptoAgent.com.au has been advised of or should have known of the possibility of such losses and damages, and without regard to the success or effectiveness of other remedies.

Notwithstanding anything else in our Terms & Conditions, in no event shall the combined aggregate liability of TheCryptoAgent.com.au for any Loss here under exceed AU$50.00.

3. Prices, Exchange Rates, and Confirmations

Bitcoin, Cryptocurrency and Digital Assets are highly experimental and risky. TheCryptoAgent.com.au broker service attempts to provide accurate price and conversion rate information, but this information is highly volatile and can change quickly without users necessarily being aware of these changes

For normal orders (i.e., not “Specific Amount” orders), the exchange rate you receive is calculated at the time your payment is accepted. Due to varying security between blockchains, your payment is typically considered “accepted” at one block confirmation. TheCryptoAgent.com.au may occasionally accept a payment with zero confirmations, though this decision is at TheCryptoAgent’s sole discretion. It is important to note that a payment being broadcast to the blockchain network does not constitute an acceptance by TheCryptoAgent.com.au of that payment

TheCryptoAgent.com.au guarantees a conversion rate for a specified period of time. The User’s payment must be received by TheCryptoAgent.com.au within that period in order to receive the guaranteed conversion rate. If unsure, please contact Customer Support for more specific information on time periods and conversion rates

4. Return and Refund Policy

Bitcoin, Cryptocurrencies, Crypto Coins, Digital Assets and Tokens are, by their nature, generally irreversible, and their conversion rates are highly volatile and transitory. For these reasons, customers may only receive a refund if The Crypto Agent.com.au has not yet sent or transmitted the User’s asset to the User’s address or account. Once the User’s asset has been transmitted to the User’s address or account, NO refund is possible, even if the wrong address or account details were provided to The Crypto Agent.com.au

All transactions after transmission are considered final

5. Governing Law

These Terms & Conditions are governed in Australia, any and all laws applicable therein and comply with Austrac AML/CTF/KYC regulations
Any attempt to submit false ID documents or any activity deemed fraudulent or suspicious will be immediately reported to Austrac and Australian Federal Police

6. Prohibited Jurisdictions

It is prohibited to use or access TheCryptoAgent.com.au from but not limited to the following jurisdictions:

  • China
  • New York
  • North Korea
  • Russia

Transactions from Users in these jurisdictions are strictly prohibited. The Crypto Agent may seize any funds from Users in these jurisdictions and donate them to a charity at The Crypto Agent’s sole discretion. By accessing this site or any services therein, you represent and warrant that you are not physically located in these or any other prohibited jurisdictions

7. Permissible Use

TheCryptoAgent.com and all its services may be used only as a mechanism of software ledger entry transmission between the User and TheCryptoAgent.com.au. You are prohibited from using TheCryptoAgent.com.au for the purpose of transmitting ledger entries with any third parties

8. Terms of Use Modifications

TheCryptoAgent.com.au may revise our Terms & Conditions at any time and without notice to you or third parties. By using the Website, you agree to be bound by the then-current version of our Terms & Conditions. We reserve the right to make any changes retrospective

9. Costs

From time to time, we may need to spend time dealing with issues brought to us by customers. Where any Users issue is not caused by our negligence or oversight, we reserve the right to recover reasonable administrative costs spent addressing the Users issue